Moving your server to another location
Open a ticket to ask for a location move (it may cost extra), or move it yourself by ordering in the new location and copying your files.
- Difficulty:
- Intermediate
- Time:
- 15 minutes
On this page
There are two ways to move a server to a different location. You can ask us through a ticket, or you can move it yourself by ordering a new server in the new location and copying your files across.
Option 1: Ask us to move it
Open a ticket.
Tell us which service you want to move and to which location (India, USA, Singapore or Germany).
Our team checks whether the move is possible and tells you if there is a cost before anything happens.
If you agree, we'll arrange the move and let you know when it's done.
Moves depend on stock in the new location, and may cost extra. Our staff will always tell you the price first. Your server's address will change, so you'll need to share the new address with your players.
Option 2: Move it yourself
This works for any game server or bot and lets you do it on your own schedule.
Order a new server in the location you want, on the same or a bigger plan. See How to order a server and Choosing the best server location.
Stop the old server so no files change while you copy them.
Download your files. In the Game Panel, open Backups, create a backup and download it. For big servers, copying with SFTP using FileZilla or WinSCP is often easier.
Upload to the new server. Open the new server's Files page and upload the backup archive, then unarchive it. Or copy the files with SFTP.
Match the setup. On a Minecraft server, use the Versions tab to pick the same server software and version as before. Check Startup for the right Java version.
Move your databases if you use any: export from the old database and import into a new one created under Databases. Update the plugin or bot config with the new database details.
Start the new server and test it. Share the new address with your players, or update your domain or subdomain record.
Cancel the old server once you're happy. See How to cancel a service.
Keep the old server until the new one is fully working. Your players get no downtime, and you still have your original files if something goes wrong.
Moving a VPS
A VPS in a different location is a completely separate server. Order the new VPS, copy your data across (for example with rsync or scp on Linux), set up your software again, then cancel the old one. If you need help planning it, open a ticket.
Frequently asked questions
Will my server address change?
Yes. Each location has its own nodes and IP addresses. Using a domain helps, because you only need to update one record. See Connect your own domain to your Minecraft server.
The location I want is out of stock
Stock changes often. Check back later, or open a ticket to ask when it will be available again.
Is a move worth it for lower ping?
If most of your players are far from your current location, yes. A closer server lowers ping for everyone. For players in India, the India location gives the lowest ping.
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