How to set up and manage UPI AutoPay
UPI AutoPay renews your services automatically through a UPI mandate. Add it under Account → Payment Methods, then click Manage to choose which services use AutoPay. Each automatic deduction costs ₹8 (non-refundable).
- Difficulty:
- Beginner
- Time:
- 4 minutes
On this page
UPI AutoPay (currently in beta) renews your Endercloud services automatically. You approve a UPI mandate once, then choose which services should renew by themselves, so they're never suspended because you forgot an invoice. Each automatic deduction has a ₹8 processing charge, which is non-refundable.
What you need
A UPI app that supports AutoPay mandates: Google Pay, PhonePe, Paytm, FamApp or BHIM.
A bank account linked to that app, with enough balance for your renewals.
Step 1: Add the AutoPay mandate
Log in to the billing panel and go to Account → Payment Methods.
Click Add payment method and choose UPI AutoPay.
Open your UPI app when asked, check the details and approve the mandate with your UPI PIN.
The mandate now appears under Saved Payment Methods.
Step 2: Choose which services use AutoPay
Adding the mandate doesn't switch AutoPay on for everything. You choose service by service:
On Payment Methods, click Manage on your UPI AutoPay method. This opens the UPI AutoPay page.
Scroll to Services. Each service shows its product, expiry date, status and Mode (Manual or AutoPay).
Click Enable AutoPay on each service you want to renew automatically. You can switch it off again for any service at any time.
Services that are still pending (for example an unpaid new order) show Pending Setup until they're active. Domains can use AutoPay too.
What you see on the UPI AutoPay page
Section | What it shows |
|---|---|
Mandate Details | Mandate status, your UPI ID (VPA), the Maximum Amount Cap (the most a single deduction can be), deduction frequency, the last deduction and its result, and when you enrolled. |
AutoPay Status | Whether AutoPay is running or paused, with buttons to Resume AutoPay (when paused) and Remove AutoPay. |
Services | Every service with its Mode and an Enable AutoPay switch. The ₹8 processing charge per automatic deduction is shown here too. |
How AutoPay Works | A short guide, plus links to View Invoices, Payment Methods and Contact Support. |
What happens at renewal time
Advance alert: about 3 days before the due date you get an SMS and an email with the exact renewal amount.
Automatic payment: on the due date the invoice is paid through your UPI mandate. Your service stays online, with nothing to do.
Charge: each automatic deduction includes the ₹8 processing charge, which is non-refundable.
Keep enough balance, and make sure the renewal fits under your Maximum Amount Cap. If a deduction fails, the invoice stays unpaid and the normal timeline applies: suspension 1 day after the due date and permanent deletion 7 days after that. Turn on payment failures under Account → Notifications. See How billing, renewals, suspension and deletion work.
Pause, turn off or remove AutoPay
One service: on the UPI AutoPay page, switch AutoPay off for that service. It goes back to Manual and you pay its invoices yourself.
Everything for a while: pause AutoPay, then use Resume AutoPay when you want it back.
Completely: click Remove AutoPay. You can also cancel the mandate from your UPI app's AutoPay/mandates section.
If you want a service to stop for good, cancel the service itself as well. See How to cancel a service.
Frequently asked questions
Is UPI AutoPay required?
No, it's optional. You can keep paying each invoice yourself with UPI, cards, net banking, PayPal, crypto or account credit. See Payment methods we accept.
I added AutoPay but my service still shows Manual
AutoPay is switched on per service. Open Payment Methods → Manage and click Enable AutoPay next to that service.
Why is there an ₹8 charge?
It's the processing charge for each automatic AutoPay deduction. Normal one-time payments don't have it. The ₹8 is non-refundable.
Can I use AutoPay with an international card?
No. UPI AutoPay works only with Indian UPI apps. Customers outside India pay each invoice with PayPal or another method, or add account credit in advance.
Still stuck? Open a ticket and our team will help.
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Go to Account → Credits → Add credit, choose INR or USD, an amount and a payment method. At checkout, pick "Credits – ₹X available" to pay from your balance.
Download your files first, then click Cancel on the service page and choose Cancel at end of period (runs until paid time ends) or Cancel immediately (deleted at once, no refund).
Open Invoices in the billing panel, pick the unpaid invoice (or use Pay Multiple Invoices), choose a payment method and pay. Your credit balance is under Account → Credits.
Renewal invoices arrive 7 days before the due date. Unpaid services are suspended 1 day after the due date and permanently deleted 7 days later.
