How to pay an invoice and use account credit
Open Invoices in the billing panel, pick the unpaid invoice (or use Pay Multiple Invoices), choose a payment method and pay. Your credit balance is under Account → Credits.
- Difficulty:
- Beginner
- Time:
- 3 minutes
On this page
To pay any invoice, open Invoices in the billing panel, choose the unpaid invoice, pick a payment method and complete the payment. The invoice is marked as paid automatically, and your service renews or unsuspends straight away.
How to pay an invoice
Log in to the billing panel.
Open Invoices. Use the Pending filter to see invoices that still need paying. Your Dashboard also shows a count of Unpaid Invoices.
Click the invoice you want to pay. Check the service, billing period and amount.
Choose a payment method: UPI, card or Net Banking in India, PayPal (which also takes international Visa, Mastercard and American Express cards, no PayPal account needed), or crypto. The options shown on the invoice are the ones you can use. See Payment methods we accept.
Complete the payment on the payment page that opens.
You are returned to the billing panel, and the invoice shows as paid within a few minutes. Crypto payments can take a little longer to confirm.
Pay with the link inside the invoice email or from the Invoices page only. Don't send money any other way unless our team asks you to inside your own ticket.
Pay several invoices at once
On the Invoices page, click Pay Multiple Invoices (under Quick Actions) and follow the steps to settle more than one unpaid invoice in a single payment.
When are invoices created?
Renewal invoices are created 7 days before your due date, and a reminder is sent 3 days before. If an invoice is still unpaid 1 day after the due date, the service is suspended. Full timeline: How billing, renewals, suspension and deletion work.
Paying early
You can pay a renewal invoice as soon as it appears, or click Renew Service on the service page. Paying early doesn't cost you any days: your next due date moves forward by one billing cycle from your current due date, not from the day you paid. See How to renew a service early.
Account credit
Account credit is a balance stored on your billing account. Your Dashboard shows it as Balance, and Account → Credits shows the balance for each currency.
Add credit on the Credits page by choosing a currency (INR or USD), an amount and a payment method. See How to add account credit.
When you check out a new order, pick Credits – ₹X available as the payment method to pay from your balance.
Credit can only be spent on Endercloud services. If you're not sure why you have a balance, open a ticket and our team will explain.
Frequently asked questions
I paid, but the invoice still says unpaid
Wait a few minutes and refresh. Don't pay again. If it's still unpaid, see I paid but haven't received my service and open a ticket with your transaction ID.
Are there any extra fees?
No. Prices are in rupees (₹) and Endercloud adds no transaction or gateway fees to normal payments. The one exception is UPI AutoPay, which has a ₹8 charge per AutoPay transaction.
Can I use a coupon on a renewal invoice?
Coupons are entered in the cart's Apply promo code box when you order and can't be added to an invoice afterwards. See How to use a coupon code.
My service is suspended. Will paying bring it back?
Yes, as long as it hasn't been deleted yet. Pay the overdue invoice and the service is unsuspended automatically. Start your server again from the panel if it doesn't start by itself.
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Go to Account → Credits → Add credit, choose INR or USD, an amount and a payment method. At checkout, pick "Credits – ₹X available" to pay from your balance.
Download your files first, then click Cancel on the service page and choose Cancel at end of period (runs until paid time ends) or Cancel immediately (deleted at once, no refund).
Click Renew Service on the service page to pay early, or pay the renewal invoice once it's created 7 days before the due date. Pay Multiple Invoices settles several at once.
Renewal invoices arrive 7 days before the due date. Unpaid services are suspended 1 day after the due date and permanently deleted 7 days later.
