#billing

Renewal invoices arrive 7 days before the due date. Unpaid services are suspended 1 day after the due date and permanently deleted 7 days later.

Go to Account → Credits → Add credit, choose INR or USD, an amount and a payment method. At checkout, pick "Credits – ₹X available" to pay from your balance.

Download your files first, then click Cancel on the service page and choose Cancel at end of period (runs until paid time ends) or Cancel immediately (deleted at once, no refund).

Open Invoices in the billing panel, pick the unpaid invoice (or use Pay Multiple Invoices), choose a payment method and pay. Your credit balance is under Account → Credits.

Click Renew Service on the service page to pay early, or pay the renewal invoice once it's created 7 days before the due date. Pay Multiple Invoices settles several at once.

Open your service in the billing panel and click Upgrade Plan. You pay only the difference, the upgrade is applied automatically, and your files stay.

Type ENDERSAVE in the cart's Apply promo code box and click Apply Code before you pay to get up to 10% off game servers and bot hosting.

Manual payments are checked by our staff instead of the automatic system. They're used for verification and other payment methods, and can take a few hours.

Open a ticket to ask for a location move (it may cost extra), or move it yourself by ordering in the new location and copying your files.

Refunds are handled under our official Refund Policy. Tell us about the problem first; if it can't be fixed, request a refund through a ticket.

Search for a name on the Endercloud domain registration page, pick an extension, pay, and the domain is active instantly with free WHOIS privacy and DNS management.