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EndercloudKnowledge Base

Account & Security

Logins, passwords, two-factor authentication, emails and keeping your account safe.

8 articles

Affiliate program

Join the Endercloud affiliate program from Account → Affiliate: pick your Code and click Sign up. The programme details are shown after signup, or ask in a Sales ticket.

Guide2 minUpdated 21 minutes ago
Billing account settings explained

A tour of every Account page in the billing panel: Personal Details, Billing Information, Security, Credits, Payment Methods and Notifications, plus language and currency.

Guide3 minUpdated 21 minutes ago
How to change your account details

Update your name, email and profile picture under Personal Details, and your phone and address under Billing Information, on the Account page of the billing panel.

Guide2 minUpdated 21 minutes ago
How to enable two-factor authentication (2FA)

Turn on 2FA under Account → Security in the billing panel and on the Game Panel's account security page, using an authenticator app like Google Authenticator.

Guide2 minUpdated 21 minutes ago
How to reset your billing panel password

On the billing login page, click "Forgot your password?", enter your account email and follow the reset link. Panel and Germany VPS passwords are reset separately.

Guide2 minUpdated 21 minutes ago
Is my data safe at Endercloud?

Endercloud staff don't read or change your files, and every service has DDoS protection. You keep your account safe with 2FA, sub-users and your own backups.

FAQ2 minUpdated 21 minutes ago
Link your Discord account

Open Discord Link in the billing panel's user menu and connect your Discord account to get notifications on Discord and the client role in the Endercloud Discord server.

Guide2 minUpdated 21 minutes ago
Not receiving password reset or setup emails

Fix missing emails for the billing panel or game panel password reset.

Troubleshooting1 minUpdated 21 minutes ago
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