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EndercloudKnowledge Base
GuideAccount & Security

How to reset your billing panel password

On the billing login page, click "Forgot your password?", enter your account email and follow the reset link. Panel and Germany VPS passwords are reset separately.

Updated 2 min read
Difficulty:
Beginner
Time:
2 minutes
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If you've forgotten the password for billing.endercloud.in, use Forgot your password? on the login page. We'll email you a link to choose a new one.

Reset your billing password

  1. Go to the billing panel login page.

  2. Click Forgot your password?

  3. Enter the email address you used to create your Endercloud account and submit.

  4. Open the reset email and click the link inside.

  5. Choose a new, strong password and save it.

  6. Log in with your email and the new password.

No email? Check spam and promotions, make sure you typed the same email you signed up with, and wait a few minutes before trying again. More help: Not receiving password reset or setup emails.

Signed up with Google or Discord?

If you created your account with Sign in with Google or Sign in with Discord, just use the same button again on the login page. You don't need a billing password. If you've lost access to that Google or Discord account, recover it with Google or Discord first, or open a ticket from your account email.

Three logins, three passwords

Endercloud uses separate logins. Resetting one password does not change the others.

Login

Used for

How to reset

Billing panel (billing.endercloud.in)

Orders, invoices, tickets, India and USA VPS

Forgot your password? on the billing login page

Game Panel (panel.endercloud.in)

Minecraft, Hytale, bots, databases, and SFTP

Forgot password? on the panel, or Generate New Password on your service page. See How to log in to the Game Panel.

Germany VPS panel (manage.endercloud.in)

Germany VPS only

Forgot password on manage.endercloud.in

Already logged in and want to change your password?

Open Account → Security in the billing panel and use Change password: enter your current password, then your new password twice. While you're there, turn on two-factor authentication. See How to enable two-factor authentication.

Frequently asked questions

I don't remember which email I used

Search your inboxes for emails from Endercloud, such as invoices or your welcome email. If you still can't find it, email support@endercloud.in with any details you have (name, service, payment proof) and our team will help.

Will resetting my billing password stop my server?

No. Your services keep running. Only the way you log in to the billing panel changes.

Can support tell me my password?

No. Passwords are never shown to staff. Use the reset link to set a new one.

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