How to change your account details
Update your name, email and profile picture under Personal Details, and your phone and address under Billing Information, on the Account page of the billing panel.
- Difficulty:
- Beginner
- Time:
- 2 minutes
On this page
You can update your details yourself on the Account page of the billing panel. Your name, email and profile picture are under Personal Details; your phone number and address are under Billing Information.
Change your name, email or profile picture
Log in to the billing panel.
Open Account from the user menu. The Personal Details section is shown first.
Edit your First name, Last name or Email.
To add a Profile Picture, upload a JPG, PNG or WEBP image of up to 2 MB. It appears in the navigation bar, on your dashboard and on your tickets.
Save your changes.
Change your phone number or address
The Billing Information section holds your Phone, Company Name, Address, City, State, ZIP and Country. These details are printed on your invoices. Most fields are optional, but Country is required. Edit what you need and save.
About your email address
Your email is very important. It's where invoices, renewal reminders, service details and password reset links are sent, and it's the email your Game Panel account was created with.
Use an address you check often, and make sure you type it correctly.
The Game Panel has its own Change email option under Account → General on panel.endercloud.in. If you want both logins to use your new address, update it there too. If you're unsure, open a ticket and we'll help.
If you can't log in to change it yourself, email support@endercloud.in from your old email address and tell us the new one. Our team checks that the request really comes from the account owner first.
Keep your email correct and working. Not receiving an invoice email does not change your due date, and an unpaid renewal still leads to suspension and deletion. See How billing, renewals, suspension and deletion work.
Other account settings
Password, sessions and two-factor authentication: Account → Security. See How to enable two-factor authentication.
Account credit: Account → Credits. See How to add account credit.
Which emails you receive: Account → Notifications.
Language and currency: use the switchers at the top of the billing panel to change the language (Hindi is included) or show prices in INR or USD.
Game Panel password and 2FA: set on panel.endercloud.in under Account → Security, separately from billing.
A full tour of every page: Billing account settings explained.
Frequently asked questions
Can I move my services to a different Endercloud account?
Open a ticket from the account that owns the services and tell us which account they should move to. Our team will check what's possible. If you only want to give someone access to a game server, add them as a sub-user instead.
I lost access to my old email. What now?
If you can still log in to the billing panel, change the email under Personal Details. If you can't log in, email support@endercloud.in with as much proof of ownership as you can, such as service IDs and payment receipts.
Can I have more than one account?
No. Our rules allow one account per person. You can keep all your services in one account. See Acceptable use and fair use rules.
Was this article helpful?
Related articles
Open Discord Link in the billing panel's user menu and connect your Discord account to get notifications on Discord and the client role in the Endercloud Discord server.
A quick tour of the billing panel, the Game Panel and where to get help. Read this first.
A tour of the billing service page for a game server: Update Label, Upgrade Plan, the details box, Service Actions and the Overview, Show Credentials and Generate New Password tabs.
Reverse DNS maps your VPS IP back to a hostname. Mail servers check it. Set it in your VPS's Network section, after creating a matching A record for the hostname.
