Welcome to Endercloud: how your services work
A quick tour of the billing panel, the Game Panel and where to get help. Read this first.
- Difficulty:
- Beginner
- Time:
- 3 minutes
Endercloud uses two main websites. Knowing which one to use saves a lot of time.
The places you will use
Website | What you do there |
|---|---|
Billing panel | Order services from the Store menu, pay invoices, upgrade plans, open support tickets, manage your account. India and USA VPS are also managed here. |
Game Panel | Minecraft, Hytale, bots and databases: start/stop, console, files, plugins, mods, backups, players and more. |
Germany VPS panel | Only for Germany VPS: power, console, reinstall, passwords. |
The billing panel has a language switcher (Hindi is included) and lets you show prices in INR (₹) or USD ($).
What happens after you order
Choose a plan, billing cycle and options (location, software or operating system), add it to your cart and pay at checkout. See How to order a server.
Your service is set up automatically. Game servers and bots usually show as Active within seconds of payment.
Your first game, bot or database service also creates your Game Panel account, using the same email as your billing account.
Open the service from the billing panel: Services → your service. Under Service Actions, click Auto Login to Panel to jump straight into the Game Panel. See Your service page explained.
Every server you own is also listed on the Servers page in the billing sidebar.
The billing panel and the Game Panel have separate passwords. See How to log in to the Game Panel.
Renewals in one minute
A renewal invoice is created 7 days before your due date. If it isn't paid, the service is suspended 1 day after the due date and permanently deleted 7 days after that. You can pay early with Renew Service, or set up UPI AutoPay. Read How billing, renewals, suspension and deletion work.
Getting help
Search this knowledgebase first. If you are still stuck, open a ticket (Support → Create Ticket). Our team is online every day and replies fast. Every ticket is answered within 24 hours at the latest, usually much sooner. You can also reach us on Discord.
Was this article helpful?
Related articles
USA (Virginia) VPS are managed inside the billing panel from the Servers page, with Overview, Network, Access, Snapshots, Activity and Settings tabs. ARM plans can't run x86-only software.
In Settings you can reinstall your server, switch its type with Change Egg (for example Paper to Vanilla Bedrock, or Node.js to Python), rename it, and find the Node and Server ID.
A tour of the billing service page for a game server: Update Label, Upgrade Plan, the details box, Service Actions and the Overview, Show Credentials and Generate New Password tabs.
The Files tab has Create Directory, Upload (files, folders or from a URL) and New file, plus a code editor and zip/unzip, so you can manage server files in your browser.
