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EndercloudKnowledge Base

#getting started

14 articles

I paid but haven't received my service

Your invoice is paid but no server or email arrived? Work through these checks.

TroubleshootingBilling & Payments1 minUpdated 28 minutes ago
Game Panel tour: every page and tab explained

A walk through the Endercloud Game Panel: the home page, server folders, Ctrl+K search and what every sidebar tab (Dashboard to Startup) is for.

GuideGame Panel3 minUpdated 27 minutes ago
Acceptable use and fair use: where to find our rules

Use your service fairly and legally, and don't abuse our network or shared resources. The exact rules are in our Terms of Service, which always has the latest version.

FAQGetting Started2 minUpdated 26 minutes ago
How to log in to the Game Panel

Three ways into panel.endercloud.in: Auto Login to Panel from your service page, Generate New Password, or "Forgot password?" with your billing email.

GuideGetting Started2 minUpdated 26 minutes ago
How to open a support ticket

Log in to billing.endercloud.in, open Support → Create Ticket, fill in the subject, department, priority and message. Our team replies quickly, and every ticket is answered within 24 hours at the latest.

GuideGetting Started2 minUpdated 26 minutes ago
How to order a server

Pick a plan from the Store, choose a billing cycle and options on the Configure page, then review your cart, tick the Terms box and click Checkout. Setup is automatic.

GuideGetting Started4 minUpdated 26 minutes ago
Support hours and response times

Our team is online every day, including weekends, and replies fast. Open a ticket any time; every ticket is answered within 24 hours at the latest, usually much sooner.

FAQGetting Started2 minUpdated 26 minutes ago
Welcome to Endercloud: how your services work

A quick tour of the billing panel, the Game Panel and where to get help. Read this first.

GuideGetting Started2 minUpdated 26 minutes ago
Your service page explained

A tour of the billing service page for a game server: Update Label, Upgrade Plan, the details box, Service Actions and the Overview, Show Credentials and Generate New Password tabs.

GuideGetting Started3 minUpdated 26 minutes ago
Getting started with your Hytale server

Open your Hytale server in the Game Panel, click Start, and share the address and port shown in the panel header. Server authentication is handled for you.

GuideHytale Hosting3 minUpdated 26 minutes ago
How to join a Hytale server

Copy the address and port from your Game Panel header, open Servers in Hytale, add the server as address:port and connect. Client and server must be on the same version.

GuideHytale Hosting2 minUpdated 26 minutes ago
Getting started with your Minecraft server

Open the Game Panel with Auto Login to Panel, press Start and accept the EULA, whitelist yourself (the whitelist is on by default), then join with the address shown in the panel.

GuideMinecraft Hosting4 minUpdated 26 minutes ago
How to join a Minecraft server

Java players use Multiplayer → Add Server with the full address and port. Bedrock players on PC and phones use the Servers tab. Consoles need a workaround.

GuideMinecraft Hosting3 minUpdated 25 minutes ago
Welcome to the new Endercloud Knowledgebase

Faster search, clearer guides and articles that AI assistants can read for you.

UpdateUpdates & Announcements1 minUpdated 23 minutes ago

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