Your service page explained
A tour of the billing service page for a game server: Update Label, Upgrade Plan, the details box, Service Actions and the Overview, Show Credentials and Generate New Password tabs.
- Difficulty:
- Beginner
- Time:
- 4 minutes
On this page
Every service you buy has its own page in the billing panel. It shows the plan, price and expiry date, and it's where you renew, upgrade, cancel and jump into the Game Panel. To open it, log in to the billing panel, go to Services and click the service.
This guide walks through the page for a game server (Minecraft, Hytale, bot or database). VPS pages are a little different; see the end of this article.
The top of the page
Title and ID: the plan name and the service number, for example
#1234. Quote this ID when you open a ticket.Update Label: give the service a name that only you see in the billing panel, such as "Survival SMP" or "Music bot". Handy when you have several servers on the same plan.
Upgrade Plan: move to a bigger plan. You pay only the difference and your files stay. See How to upgrade your plan.
Service details
This box shows the Name, Price, Billing Cycle, Expires at date, Status (for example Active or Suspended) and the Total price per term, which includes any paid options.
Below it, Service Invoices lists every invoice for this service. Click View to open one, check what it was for, or pay it.
Service Actions
Button | What it does |
|---|---|
Cancel | Starts a cancellation. Download your files first. See How to cancel a service. |
Renew Service | Pay for the next period early, before the renewal invoice is due. See How to renew a service early. |
Access Panel | Opens the Game Panel at panel.endercloud.in. You log in with your panel email and password. |
Auto Login to Panel | Opens the Game Panel and logs you in straight away. No password needed. |
Service Management tabs
Overview
The Server Overview gives you a live view of the server without leaving billing:
Status, server name, server ID and uptime.
The server address, for example
agni.ender.co.in:45808. Click it to copy, then share it with your players.Power buttons: Start, Stop, Restart and Kill. Use Kill only if Stop doesn't work, because it ends the server without saving.
Live CPU, RAM, Disk and Network usage.
Provisioning Limits: what your plan includes, namely Memory, CPU, Disk, Allocation (ports), Database and Backups. For example, the Grass Minecraft plan shows Memory 2 GiB, CPU 100%, Disk 10 GiB, Allocation 3 (your main port plus 2 additional), Database 2 and Backups 1.
View all servers and Access Panel links.
Show Credentials
The Server Credentials tab shows the Server Name, Server ID, the Email you use to log in to the Game Panel, and the Panel URL (https://panel.endercloud.in). Panel passwords are not stored or shown here. Use Auto Login to Panel, or create a fresh password with the next tab.
Generate New Password
Creates a new Game Panel password. Use it if you've forgotten yours or want to log in to the panel directly, or with SFTP. Store the new password somewhere safe. Your old panel password stops working, so update any SFTP app that used it.
Your Game Panel account is created when you buy your first game, bot or database service, and its login email is your billing email. More: How to log in to the Game Panel.
VPS service pages
A VPS doesn't use the Game Panel, so its service page has a Manage VPS tab instead of the Game Panel tabs.
India VPS: the Manage VPS tab plus a full server panel for power, console, reinstall, root password and more.
Germany VPS: the Manage VPS tab, with auto-login to the Germany VPS panel at manage.endercloud.in.
USA VPS: managed inside billing from the Servers page.
The Servers page in the billing sidebar lists all your game servers and VPSs in one place. See Manage your India VPS, Manage your Germany VPS and Manage your USA VPS.
Frequently asked questions
Does Update Label rename my server in the game?
No. The label only changes how the service appears to you in the billing panel. To change the server name in the Game Panel, use Settings → Change Server Details there.
Why can't I see my password under Show Credentials?
Panel passwords are no longer stored there, for your security. Use Auto Login to Panel, or Generate New Password to create a new one.
The Overview says my server is offline. What should I do?
Click Start. If it stops again, open the Game Panel with Auto Login to Panel and check the Console for errors. If the service status is Suspended, pay the open invoice first.
Was this article helpful?
Related articles
USA (Virginia) VPS are managed inside the billing panel from the Servers page, with Overview, Network, Access, Snapshots, Activity and Settings tabs. ARM plans can't run x86-only software.
The Files tab has Create Directory, Upload (files, folders or from a URL) and New file, plus a code editor and zip/unzip, so you can manage server files in your browser.
In Settings you can reinstall your server, switch its type with Change Egg (for example Paper to Vanilla Bedrock, or Node.js to Python), rename it, and find the Node and Server ID.
A quick tour of the billing panel, the Game Panel and where to get help. Read this first.
