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EndercloudKnowledge Base

Getting Started

New to Endercloud? Ordering, logging in, choosing a location and getting help.

8 articles

How to log in to the Game Panel

Three ways into panel.endercloud.in: Auto Login to Panel from your service page, Generate New Password, or "Forgot password?" with your billing email.

Guide2 minUpdated 18 minutes ago
Welcome to Endercloud: how your services work

A quick tour of the billing panel, the Game Panel and where to get help. Read this first.

Guide2 minUpdated 18 minutes ago
Acceptable use and fair use: where to find our rules

Use your service fairly and legally, and don't abuse our network or shared resources. The exact rules are in our Terms of Service, which always has the latest version.

FAQ2 minUpdated 18 minutes ago
Choosing the best server location

Pick the location closest to most of your players. India gives the lowest ping for Indian players, and USA is best for Discord bots.

Guide2 minUpdated 18 minutes ago
How to open a support ticket

Log in to billing.endercloud.in, open Support → Create Ticket, fill in the subject, department, priority and message. Our team replies quickly, and every ticket is answered within 24 hours at the latest.

Guide2 minUpdated 18 minutes ago
How to order a server

Pick a plan from the Store, choose a billing cycle and options on the Configure page, then review your cart, tick the Terms box and click Checkout. Setup is automatic.

Guide4 minUpdated 18 minutes ago
Support hours and response times

Our team is online every day, including weekends, and replies fast. Open a ticket any time; every ticket is answered within 24 hours at the latest, usually much sooner.

FAQ2 minUpdated 18 minutes ago
Your service page explained

A tour of the billing service page for a game server: Update Label, Upgrade Plan, the details box, Service Actions and the Overview, Show Credentials and Generate New Password tabs.

Guide3 minUpdated 18 minutes ago
Support

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