How to create and restore backups

The Backups tab saves a full copy of your server files that you can restore later. Backups are made by you, either by clicking a button or with a schedule. Endercloud does not promise its own copies of your server, so always keep important backups downloaded on your own device.

How many backups can I keep?

Each plan has a fixed number of backup slots:

Your exact number is also shown under Provisioning Limits (Backups) on the service's Overview tab in the billing panel. When all slots are full, you must delete an old backup before you can create a new one by hand. Upgrading your plan gives you more slots.

Create a backup

1. Open your server at panel.endercloud.in, go to the Backups tab and click Create backup.

2. Backup name (optional): for example before-update.

3. Ignored Files & Directories (optional): leave it blank to use the server's .pteroignore file, or list files and folders to skip, one per line, for example logs or plugins/dynmap/web/tiles. Wildcards like *.log work, and a line starting with ! means "include this after all".

4. Turn on Locked if this backup must not be deleted until you unlock it (also protects it from schedule rotation).

5. Click Start backup. Large servers can take a few minutes.

The Backups page ("Manage backups") lists each backup with its Name, Size, Creation date and Checksum. The checksum is a fingerprint of the backup file; you don't need to do anything with it, but it can help our team if a backup ever looks damaged.

Restore a backup

1. On the Backups page, open the options menu next to the backup and choose Restore.

2. Decide whether to tick Delete all files before restoring backup:

   • Ticked: the server is emptied first, so you get an exact copy of the backup. Best for a full rollback.

   • Not ticked: the backup is unpacked over your current files. Files that are not in the backup stay on the server.

3. Confirm with Restore. The server is stopped, and you can't use the power buttons, the file manager or create backups until the restore finishes.

4. Start the server and check that everything looks right.

Download a backup

Open the options menu next to a finished backup and choose Download. You get a compressed archive of your server. Keep a copy on your computer or cloud drive, especially before big changes and before your renewal date. If a service is deleted for non-payment, its backups are deleted too (see How billing, renewals, suspension and deletion work).

Lock, unlock and delete

• Lock protects a backup from being deleted, including by automatic schedules. Use it for your "known good" copy.

• Unlock removes that protection. A locked backup must be unlocked before you can delete it.

• Delete frees a slot. Deleted backups cannot be recovered.

Running several servers? On the Game Panel home page you can tick them and choose Create backup to back them all up at once. See Organise servers with folders and bulk actions.

To make backups automatically, see How to schedule automatic restarts and backups.

Frequently asked questions