Connect to your database service (MongoDB, SQL, Redis)

To connect to an Endercloud database service you need four things: the host, the port, and the admin username and password you chose at checkout. Put them into the connection string format for your database type, shown below.

What you chose at checkout

Database services are hosted in India and billed monthly or annually. The base price is ₹50/month (₹600/year), and every order also needs a Database Memory and a Database storage option. For example, 1 GB memory (+₹15) and 5 GB storage (+₹25) make ₹90/month. The Order Summary at checkout always shows your real total.

• MongoDB: checkout offers MongoDB 8 (you can change the version later) and asks for a Database Name, a Mongo Admin Username and a Mongo Admin Password. These are the details you connect with.

• SQL: you choose MariaDB or PostgreSQL.

• Redis is also available.

Step 1: Find the host and port

1. Log in to the billing panel, open Services and click your database service.

2. Under Service Actions, click Auto Login to Panel (or Access Panel) to open it in the Game Panel.

3. The header shows the address, for example in6.endercloud.in:45568. The part before the colon is the host; the number after it is the port. The Dashboard page shows the same details.

4. Make sure the database is Online. Click Start if it is stopped.

Step 2: Use your admin username and password

These are the credentials you typed at checkout. Your database appears as a server in the Game Panel, just like a bot, so you can check or change them in its Startup tab. After changing them, Restart the database and update your app or bot. If anything is unclear, open a ticket.

Step 3: Build your connection string

Replace USER, PASSWORD, HOST and PORT with your own values.

MongoDB

mongodb://USER:PASSWORD@HOST:PORT/?authSource=admin

To use the database you named at checkout, add its name after the port: mongodb://USER:PASSWORD@HOST:PORT/mydb?authSource=admin. The authSource=admin part tells MongoDB where the admin user is stored; without it you often get "Authentication failed". In MongoDB Compass, paste the same string into the connection box.

MariaDB

MariaDB works with MySQL drivers and tools, so most libraries accept a MySQL-style string:

mysql://USER:PASSWORD@HOST:PORT/DATABASE

From a terminal (the mariadb or mysql client):

mysql -h HOST -P PORT -u USER -p

Note the capital -P for the port. In tools like HeidiSQL or DBeaver, fill in host, port, user and password in separate fields.

PostgreSQL

postgresql://USER:PASSWORD@HOST:PORT/DATABASE

From a terminal:

psql -h HOST -p PORT -U USER -d DATABASE

Every PostgreSQL server has a default database called postgres that you can connect to first, then create your own.

Redis

redis://:PASSWORD@HOST:PORT

If your Redis login uses a username as well, put it before the colon: redis://USER:PASSWORD@HOST:PORT. From a terminal:

redis-cli -h HOST -p PORT -a PASSWORD

Then type PING. A reply of PONG means you are connected.

Keep it secure

• Use a long, unique password with letters, numbers and symbols. Your database can be reached over the internet, so a weak password is a real risk.

• Store the connection string in a .env file, never in public code or screenshots. See Keep your bot token safe with environment variables.

• Take regular backups from Backups and download important ones. See How to create and restore backups.

• If you need to limit which IP addresses can connect, open a ticket and our team will tell you what's possible for your service.

Troubleshooting

Frequently asked questions