Reinstall the OS and reset the root password on your VPS
Reinstall your VPS or reset its root/Administrator password from billing panel → Servers → Manage on your VPS. A reinstall erases everything on the VPS.
- Difficulty:
- Beginner
- Time:
- 10 minutes
On this page
You can reinstall your VPS with a fresh operating system, or reset its root (Linux) or Administrator (Windows) password, from your VPS page (billing panel → Servers → Manage). A reinstall erases all data on the VPS; a password reset does not touch your files.
Before you reinstall
Reinstalling wipes the disk: files, websites, databases and settings are deleted and cannot be recovered. Copy everything you need to your own computer or another server first.
Note any settings you'll need again, such as firewall rules or app configs.
After a reinstall the server has new SSH keys, so your computer may warn that the host has changed. Remove the old key with
ssh-keygen -R YOUR-IP.
Where to find the options
Log in to the billing panel.
From the Dashboard, click Servers in the left sidebar. All your VPS and game servers are listed there.
Find your VPS and click Manage. (Same page another way: Services → click your VPS.)
Scroll to Service Management on that page. The reinstall and password options are there.
Location | Good to know |
|---|---|
India | You can also open the full Server Panel from there. The IP stays the same after a reinstall. Wait 15 minutes between reinstalls. A password reset needs the VPS running and has a 5-minute cooldown. |
Germany | The same options are also in your Germany VPS panel at manage.endercloud.in. You get an email with the new access details. |
USA | You get an email after a reinstall and after a password reset. |
Just ordered the VPS? While it is being set up, the page shows Installing with a progress bar instead of the controls. This usually takes 3–10 minutes, and you get an email when it's ready.
Location guides: India, Germany, USA.
Reinstall the OS
Back up your data (see above).
Go to Servers → your VPS → Manage and choose the reinstall option under Service Management.
Pick the operating system you want. Only the systems offered for your location are listed.
Confirm. The VPS shuts down, the new OS is installed, and it starts again. This usually takes a few minutes; Windows takes longer than Linux.
Use the login details from the email, or check them on your VPS page in the billing panel.
Reset the root or Administrator password
Make sure the VPS is running. (On India VPS the reset only works while the VPS is on.)
Go to Servers → your VPS → Manage and choose the password reset option under Service Management.
Confirm. The new password is shown on screen and/or emailed to you, depending on your location.
Log in with the new password, then change it to one only you know if you prefer (
passwdon Linux).
The "reinstalled" and "password reset" emails follow your settings under Account → Notifications in the billing panel. If you don't get them, check that email is turned on for those events, and look in spam.
If the reset doesn't work, the VPS may be stopped or its OS may be broken. Try a restart first. If you still can't log in, open a ticket with your VPS IP.
Windows evaluation editions (India)
On India VPS, Windows Server 2019 and 2016 are evaluation editions with a 180-day licence. When the evaluation period ends, Windows reminds you that it has expired and may shut itself down regularly. Plan ahead:
Keep your data backed up outside the VPS.
Before the 180 days run out, move to Windows Server 2022 with a reinstall (it erases data), or use your own valid licence.
Frequently asked questions
Will my IP address change after a reinstall?
On India VPS the IP stays the same. If you are unsure for your location, open a ticket before reinstalling.
Can I switch from Linux to Windows with a reinstall?
Windows Server has a ₹299 extra charge and isn't offered on every plan (for example, USA ARM plans). Open a ticket and our team will tell you what's possible for your VPS.
Can you recover my files after a reinstall?
No. A reinstall replaces the disk with a fresh system. That's why taking your own copy first is so important.
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