---
title: "Welcome to Endercloud: how your services work"
url: https://help.endercloud.in/docs/welcome-to-endercloud-how-your-services-work
category: "Getting Started"
type: Guide
tags: ["client area", "getting started", "panel"]
keywords: "new customer, first steps, how to start, dashboard, billing panel, game panel, client area, login, where is my server, auto login to panel, services page, getting started, how endercloud works, billing panel vs game panel, where to manage server, new to endercloud, beginner guide, what to do after buying, server kaha milega"
difficulty: beginner
time: "3 minutes"
updated: 2026-11-14
source: Endercloud Knowledge Base (official)
---

# Welcome to Endercloud: how your services work

> A quick tour of the billing panel, the Game Panel and where to get help. Read this first.

Endercloud uses two main websites. Knowing which one to use saves a lot of time.

## The places you will use

| Website | What you do there |
| --- | --- |
| **Billing panel**  
billing.endercloud.in | Order services from the **Store** menu, pay invoices, upgrade plans, open support tickets, manage your account. India and USA VPS are also managed here. |
| **Game Panel**  
panel.endercloud.in | Minecraft, Hytale, bots and databases: start/stop, console, files, plugins, mods, backups, players and more. |
| **Germany VPS panel**  
manage.endercloud.in | Only for Germany VPS: power, console, reinstall, passwords. |

The billing panel has a language switcher (Hindi is included) and lets you show prices in **INR (₹)** or **USD ($)**.

## What happens after you order

1.  Choose a plan, billing cycle and options (location, software or operating system), add it to your cart and pay at checkout. See [How to order a server](/docs/how-to-order-a-server).
    
2.  Your service is set up automatically. Game servers and bots usually show as **Active** within seconds of payment.
    
3.  Your first game, bot or database service also creates your **Game Panel account**, using the same email as your billing account.
    
4.  Open the service from the billing panel: **Services** → your service. Under **Service Actions**, click **Auto Login to Panel** to jump straight into the Game Panel. See [Your service page explained](/docs/your-service-page-explained).
    
5.  Every server you own is also listed on the **Servers** page in the billing sidebar.
    

> **Note:**
> The billing panel and the Game Panel have **separate passwords**. See [How to log in to the Game Panel](/docs/how-to-log-in-to-the-game-panel).

## Renewals in one minute

A renewal invoice is created 7 days before your due date. If it isn't paid, the service is suspended 1 day after the due date and permanently deleted 7 days after that. You can pay early with **Renew Service**, or set up [UPI AutoPay](/docs/how-to-set-up-upi-autopay). Read [How billing, renewals, suspension and deletion work](/docs/how-billing-renewals-suspension-and-deletion-work).

## Getting help

Search this knowledgebase first. If you are still stuck, [open a ticket](https://billing.endercloud.in/tickets/create) (**Support → Create Ticket**). Our team is online every day and replies fast. Every ticket is answered within 24 hours at the latest, usually much sooner. You can also reach us on [Discord](https://endercloud.in/discord).