--- title: "Can't connect to server: Connection timed out, Connection refused or Unknown host" url: https://help.endercloud.in/docs/connection-timed-out-or-refused category: "Minecraft Hosting › Troubleshooting & Performance" type: Troubleshooting tags: ["bedrock", "connection", "network", "troubleshooting"] keywords: "connection timed out: no further information, connection refused: no further information, io.netty.channel.abstractchannel$annotatedconnectexception, connecttimeoutexception, unknown host, can't resolve hostname, can't connect to server, failed to connect to the server, unable to connect to world, server not showing, can't join server, server offline in list, subdomain not working, wifi blocking minecraft, join nahi ho raha, connection timed out, connection refused, cannot connect to server, can't connect minecraft server, server not connecting, bedrock can't connect, server connect nahi ho raha" difficulty: beginner time: "5 minutes" updated: 2026-11-14 source: Endercloud Knowledge Base (official) --- # Can't connect to server: Connection timed out, Connection refused or Unknown host > Most connection errors come from a wrong address or port, a server that is offline or still starting, or Bedrock players using the wrong port. Check these first. Errors like `Connection timed out: no further information`, `Connection refused: no further information`, `Unknown host` or Bedrock's *"Unable to connect to world"* mean the game could not reach your server. In almost every case it is the address, the port, or the server not being online. Go through these checks in order. ## What each error usually means | Error | Most likely cause | | --- | --- | | **Connection refused** | The address is right but nothing is answering on that port: server offline, still starting, or wrong port. | | **Connection timed out** | No reply at all: wrong IP or port, or the player's network blocks the connection. | | **Unknown host** / **Can't resolve hostname** | The domain or subdomain is misspelt or doesn't exist (yet). | ## How to fix it 1. **Is the server online?** The panel header must say **Online** and the **Console** should show the server has finished loading (a line starting with `Done`). Big modpacks can take a few minutes. If it keeps crashing, see [Server won't start](/docs/minecraft-server-wont-start). 2. **Copy the exact address with the port.** Use the address from the panel header, for example `in6.endercloud.in:45568`. The `:45568` part is required unless you have a domain with an SRV record or a dedicated IP. Don't use the panel website address or the SFTP port (2022). 3. **Check for typos.** A missing letter, an extra space, or a full stop at the end causes "Unknown host". 4. **Bedrock players: enter address and port separately.** In Bedrock, put the address in **Server Address** and the number in **Port**. Bedrock uses UDP and does not read SRV records, so a subdomain without a port won't work. For a Java server with Geyser, Bedrock players use the Geyser port, not the Java port. See [Bedrock server guide](/docs/bedrock-server-guide) and [Use a domain with a Bedrock server](/docs/use-a-domain-with-a-bedrock-server). 5. **Subdomain or domain not working?** Try joining with the address from the panel. If that works, the problem is DNS: new records can take some time to work, the SRV record may point to the wrong port, or a free subdomain may have been removed after the server was offline for a long time. See [Free subdomain and dedicated IP](/docs/free-subdomain-and-dedicated-ip) and [Connect your own domain](/docs/connect-your-own-domain-to-your-minecraft-server). 6. **Can others join?** If friends can join but one player can't, the problem is that player's network. Some school, college, office and public Wi-Fi networks and some ISPs block game ports. Ask them to try mobile data or a hotspot, and to turn off any VPN, antivirus "web shield" or firewall that may block Java. 7. **Is the server's port correct?** If someone changed `server-port` in server.properties, the server is listening on the wrong port. Put it back to the port shown in the panel. See [Failed to bind to port](/docs/failed-to-bind-to-port). > **Tip:** > Remove the server from your list and add it again with the copied address. Old entries sometimes keep a mistyped address. ## Frequently asked questions **Q: It worked yesterday and now it times out** Check that your service isn't suspended for an unpaid invoice, that the server is running, and look at [our status page](https://uptime.endercloud.in). If everything is green, open a ticket with the exact error. **Q: Players see "Failed to verify username" instead** That is a login problem, not a connection problem. See [Failed to verify username](/docs/failed-to-verify-username). **Q: Players are kicked with "You are not whitelisted on this server"** The connection works; the whitelist is blocking them. New servers have the whitelist on by default. Add players with `whitelist add PlayerName` in the **Console** or in the **Players** tab. See [Whitelist, OP and ban players](/docs/whitelist-op-and-ban-players). **Q: Can players join without typing a port?** Java players can, with a domain or free subdomain that has an SRV record. For a fully port-free address for both Java and Bedrock, ask for a dedicated IP in a ticket. See [How to join a Minecraft server](/docs/how-to-join-a-minecraft-server). Still stuck? [Open a ticket](https://billing.endercloud.in/tickets/create) with the exact error, the address you used, and whether others can join.